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September 2024

Check out our latest product improvements and enhancements to the TripShot system including updates to the admin platform, TripShot Driver app and TripShot Rider app.

Check out our latest product improvements and enhancements to the TripShot system including updates to the admin platform, TripShot Driver app and TripShot Rider app.

iOS Updates

Rider App - 2024-09-10

New
  • Hide parking reservations from users when appropriate. Removes reservations for users that are restricted from parking reservations.
Improve
  • User profile design update. Redesigning for better user experience.
  • Show FlexRide route name under My Trips and when viewing ride details. We will now display the FlexRide route name in My Trips after the request has been scheduled.
  • Include full hours memo on parking lot detail screen. Surfaces memo field in parking lot detail screen.

Android Updates

Rider App - 2024-09-10

New
  • Hide parking reservations from users when appropriate. Removes reservations for users that are restricted from parking reservations.
Improve
  • Show FlexRide route name under My Trips and when viewing ride details. We will now display the FlexRide route name in My Trips after the request has been scheduled.
  • Include full hours memo on parking lot detail screen. Surfaces memo field in parking lot detailsl screen.

Web Updates

Admin Web - 2024-09-10

New
  • Valet | User Report - Adds User report to Valet Module.
Improve
  • Valet | Make Parking Lot Association Optional - Parking lot requirement is now optional when creating a valet service.
  • Grant Vendor Manager Role Access to Jobs Tab. Vendor Managers now have access to the “Jobs” module.
Fix
  • Error message gets displayed on downloading 'Run Sheet' report as vendor manager under Jobs page. Corrected this behavior.
  • 'Error undoing check in' is displayed when the admin attempts to use the 'Undo Check In' feature for a shift in the 'Shifts' section on the 'Dispatch' page. Corrected this behavior.

Admin Web - 2024-09-20

New
  • Support Sending Announcements to users with Favorited Parking. Admins now can send announcements to users with Favorited Parking.
Improve
  • Reservations Not Transferring to Protection Vehicles. Reservations support for protection rides.
  • API Work | Endpoint to retrieve probable next reservation date.
  • Add comments for ShiftRange resolution and Namespace.
  • Improvements to segmenting tool. Improvement Work
  • Valet | Consequences of Deletion of Associated Parking Lot. Parking lot association is now optional when creating a Valet Service.
  • Update New GTFS Service End Date 30 Days Before the Old End Date. For routes with no end dates, the GTFS end date is set to one year into the future.  This is then extended by another year and this ticket will extend the end date 30 days before the last end date.
  • Change ‘User Report’ to ‘Valet Attendant Report’. Valet User report name updated to Valet Attendant report.
  • Change the defaultTravelTimeUpdateRules. FlexRide requests are scheduled in advanced and do not need the eta’s to be updated as frequently, which is causing unnecessary load on the DB. The new ETA update times are below:
    - current eta | update period
    - < 15 minutes | (*) 60 seconds
    - < 2 hours | 15 minutes
    - otherwise 12 hours
Fix
  • Temporarily disable updating navigation for moved Google stops.
  • Incorrect validation 'Error checking in' displayed when vendor manager tries to check a shift (including an OnDemand ride) on 'Dispatch >> Shifts' page. Correcting behavior to allow checking in through dispatch by a vendor manager.
  • Error page is displayed when the admin saves route service having the Pickup stop with 'RequestToDriver' option on the 'Routes' page. .
  • Valet User Report throws an error when the Admin tries to access it. . .
  • Protection Rides are Sometimes Not Monitored. Correcting Behavior to allow running of Ride Monitor for Protection Rides.

Related Posts

April 2022

Rider app improvements included highlights like new payment link paths and clearer login communication messages. Fixes for both iOS and Android users include

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May 2022

Rider app improvements included the option to put a cached Trip Planner lookup table in a compact region and to make cache size configurable. The Admin Web has been updated for

June 2022

Admins now have more control over the appearance of points of interest, the setting of parking lot hours and details and more.