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June 2024
Recent releases bring more functionality to the admin platform allowing for an improved and more controlled rider experience within your organization's transportation services.
Recent releases bring more functionality to the admin platform allowing for an improved and more controlled rider experience within your organization's transportation services.
First, is new a capability to send announcements to users with favorited routes. Admins now have the option to send announcements to users that have favorited specific routes.
Next, is adding Vanpool and External Codes to user programs to control which users see these tiles in the Rider App. This will allow admins to control which users can see the Vanpool and External Codes tiles within their rider app.
Android Updates
Rider App - 2024-06-28
Fix
- Tapping on scheduled flex ride notification shows error pop up, Error finding ride. Fixes an issue where when tapping on FlexRide notifications on their mobile device, the error 'Error finding ride' is shown.
Web Updates
Admin Web - 2024-06-03
New
- Restrict Parking Reservations Based on Employment Type. Adds ability to restrict parking reservations by employment type. The Reservations Restrictions section is now present under Parking > Config that allows users to restrict parking reservations by specifying allowable employment types.
Improve
- Document Basic Auth in API Doc. Adding doc for basic authentication scheme.
- Downloading Reports should initiate a background job so Admins can download at later time. This ticket is to allow users to view the progress, completion or failure of a downloaded report when running for large sets of data. Now, when large date / data ranges of reports are run, the Jobs module will display status changes at the time of the download start, progress and completion / failure.
- Add Vanpool, External Codes to the User->Programs so we can control which users see these tiles in the Rider App. This will allow admins to control which users can see the Vanpool and External Codes tiles in the rider app. There are also new user creation rules that can set whether a user can see Vanpool and External Codes tiles in the rider app.
- Change Flex scheduler to generate schedules based on stops instead of passengers. This will allow the FlexRide scheduler to handle the scenario where there are multiple requests at a single stop. The limit is now set to 10 stops instead of 10 requests.
- Admin Web - Dashboard - OTP by non-timepoint Stop Visits. The dashboard will exclude non-timepoint stop visits from on time performance calculations.
- Don't hide the Jobs tab behind the "planning" experiment. Removing experiment flag. Now available to all.
Fix
- New announcements fail. Correcting behavior to allow proper posting of announcements.
- Admin unable to delete existing rules in the 'User Login Rules' section on the 'Settings >> Rules' page. This ticket is to correct an issue pertaining to saving changes made in the Settings > Rules tab. Now, when entering changes to the User Login Rules section, and a rule is deleted, saved and refreshed, the rule will remain deleted.
- Editing User Login rules fails with "Tag does not exist:" when none of the saved rules are "User has tag". Correcting behavior to allow editing User Login rules when not selecting “User has tag”.
- Alignment issue in the 'Allowed Employment Types' field on 'Parking >> Configure' page. Correcting this display.
- 'Unknown' text displayed when an admin attempts to request a parking reservation for a restricted user on the 'Reservations >> User Reservations' page. For restricted user, we will no longer display “Unknown”. Now, the Parking check box will be grayed out.
- On Time/Ridership Report: Missing Columns when downloading the report. Correcting behavior to show missing columns.
- Error page gets displayed on selecting while trying to download On Time/Ridership report with all the columns. Correcting behavior to not show error and complete this action.
Beta
- Planning & Analysis | Correctly report job failures in Jobs tab in admin console. This ticket is to update the Jobs module. Now, With this release, error and status columns have been added in the Jobs tab to show results more accurately.
Admin Web - 2024-06-14
New
- Parking | Ability to Mark Parking Lot as Full. Work supporting being able to mark a parking lot as full using full hours and providing a memo has been implemented. Upcoming mobile work to fully support this feature.
- Valet | Announcements to be Included in Ticket View in Rider App. Backend work in order for announcements to be included in the ticket view within the Rider App.
- Version Vehicle Usage Report. The Vehicle Usage Report has been versioned and now documented in the most recent API doc (1.74)
Improve
- Support driver (and admin) specific session expiration. This will allow us to have a separate session expiration setting for drivers. Currently the session expiration session applies to all users.
- Support multiple audiences for announcements. Now allowing to select multiple audiences for announcements. Previously you could only select one. Also, cleaning up ability to send to non subscribed riders. [Backend]
- Special activity endpoints need to allow device principal. This is a backend driven ticket and should not be felt by end users.
- Valet | Add new Event types: DriverFeedbackSubmitted & FeedbackPrompted. Backend work creating feedback event types to support the feedback feature.
- Improve visibility of impact to assignment changes. This ticket encompasses several visible changes to the Assignments tab functionality. Removal of ‘zombie’ shifts, Updates to the ‘Runs On’ column, Warnings in the list of Shifts, A visual breakdown of each inconsistency in the Save interface.
- Support multiple audiences for announcements. Support work to allow selecting multiple audiences. This will allow us to create more audience types. [Frontend]
- Add in a tool tip to explain what use bicycle mode means under the On Demand configuration. This tooltip explains what bicycle mode, which is in the On Demand configuration screen, means and when it should be used.
- Driver inactivity timer should also lock the screen when the shift is in checked in and ride is active. This will allow us to have a separate inactivity timer for when the driver is active. Previously the inactivity timer only applied when the driver was inactive.
- Don't hide the Jobs tab behind the "planning" experiment. With this release, the Jobs module will now no longer be hidden behind an experiment flag (planning). All admin users will now have access to view this tab.
Fix
- Fix Inexact Loops startTime in TripDescriptor. We will now set the start time as the start time of the ride (not the loop iteration).
- 'Error saving configuration : N/A' displayed on saving alert subscription after checking 'Recurring On Demand Ride Request Declined' checkbox on 'Settings>> Admin alerts' page. #8807 - This is to correct an issue felt when selecting the 'Recurring On Demand Ride Request Declined' checkbox and saving within the 'Add alert subscription' screen within the Settings > Admin Alerts page.
- Missing columns from the Ridership report. Correcting behavior.
- Admin should be able to send the announcement using only email option on 'Settings >> Announcement' page. Correcting behavior so that an Admin should be able to send the announcement using only email option on 'Settings >> Announcement' page.
Admin Web - 2024-06-28
New
- Valet | Ticket Viewer to Include Event/State Changes By [Front End]. Valet Ticket Viewer now has an additional column “Initiated By” next to the Events column that adds who initiated the event.
- Valet | Add Driver Feedback Rating and Notes to Ticket Report [Front End]. Driver Feedback Rating and Driver Feedback Notes are now added columns to the Ticket Report.
Improve
- Expose APC counts on TripShot Dashboard. The Dashboard now includes a toggle “Show APC” under filters. Toggling “Show APC” will effectively replace all ridership values with APC data if applicable (If APCs are not supported, value will be “0".
- Expose APC counts in Dashboard Endpoint. Backend support that exposes APC counts in Dashboard endpoint.
- API documentation for the Wallet Aging report. Updating API doc for the Wallet Aging report.
- Valet | Add Driver Feedback Rating and Notes to Ticket Report. Backend support adding driver feedback to the ticket reports.
- Valet | Add User bundled information to events when ticket when it's fetched with bundeld enabled and `WithEvents`. Backend support to expose event/state change information.
- Valet | Add feedbackPrompted to JSON when fetching Valet.Ticket. Backend support for mobile development.
- Sending Announcements to users with favorited routes. Users with the ability to create Announcements, now have the option to send announcements to users that have favorited specific routes.
- Dashboard | Update Appropriate Tool Tips to Reflect Exclusion of Time Points in OTP Calculations. With the implementation of exclusion of timepoints in the dashboard, appropriate tool tips have been updated to disclose “Non timepoints are excluded from On Time Calculations”
- User Creation rule by employee type to allow users to have the Vanpool, External Codes, On Demand, FlexRide in the Rider app. Allows admins to create user creation rules for Vanpool, External Codes, On Demand, FlexRide by employment type.
- Valet | Add Driver Feedback Rating and Notes to Ticket Viewer. Valet Ticket Viewer now has a Driver Feedback header that displays the Driver Feedback Rating as well as Driver Feedback Notes.
- Valet | Expose Driver Feedback Ticket Report via Endpoint. [Backend]
Fix
- OnDemand Reports are timing out for large reports. The On Demand reports will now run as a job and the completed reports can be viewed via the jobs tab.
- Scrollbar is not displayed for column's drop-down list for Reports>>Vehicle Usage report. Correcting behavior to show the scroll bar.
- Incorrect End date is displayed for On Demand report jobs under Jobs page. Fixes the incorrect report end date that is displayed in the job description column in the jobs page.
- Downloaded On Demand reports contains duplicate headers. Fixes an issue where the downloaded On Demand reports showed duplicate header rows.
- Error page when admin sends the announcement from 'Dispatch >> Fixed Route Rides' page. Correcting behavior to fix error.
Rider Web - 2024-06-03
Improve
- Wallet | Show single use credit card separately. This will show the single use credit cards under a separate single use section instead of the saved credit cards section.
Fix
- Set user focus when navigation changes in Rider web. Accessibility improvements